The passenger copy of a travel ticket is your proof of payment, and will be accepted by official organizations as proof that you were on a flight.

Not every airport or airline has the same check-in times. Check-in times for domestic, intercontinental destinations can differ greatly. Some airlines often require passengers to report to the airport earlier in connection with stricter security measures. Particularly during the holidays and summer vacations, passengers should leave plenty of time, since lines at check-in and immigration can be very long. Please ask your travel agent or NAC office about the recommended check-in times.

You are advised to check with the consulate and at airport at least 2 hours before departure; make sure you state your nationality. In general, you and your family should hold valid passports, and in some cases you will need a visa. Most of the consulate offices in Nepal are located in Kathmandu.

We refer you to the Luggage Facilities page on our site. Items that certainly should not be in your luggage are listed inside the cover of your ticket. Please keep in mind that the items listed are absolutely prohibited by international law, and that you could be risking a significant fine or sent to prison if prohibited items are found in your luggage. These fines are imposed by the local authorities. Airlines have no influence on such matters. Normally money and valuables are not suggested to put inside the check in baggage due to possible pilferage at few airports which handing the baggage.

In general, taking a pet along is not a problem. However, you do need to state your intention to bring along your pet when reserving your flight. More information is available from your travel agent or from NAC Cargo offices. Pets are subject to excess luggage rates. Check with your veterinarian beforehand to make sure it is a good idea to travel with your pet. However, this service is not available in flight operating by Airbus A320.

Lost luggage should be reported immediately at the airport upon arrival. They will contact the passenger when the luggage has been located. Any damage should also be reported immediately. Requests for financial compensation for costs incurred as a result of lost or damaged luggage can be submitted to NAC Customer services Department Relations. If you have a travel insurance policy, you can submit your claim to your insurance company along with the report form you received from NAC.

Under the law governing personal registration, NAC is not permitted to release such information.

General Conditions:

  • Validity For Round Trip fare second departure will be valid as below:



For 1 year validity ticket

One year from the commencement of first departure.

For 3 months validity ticket

Three months from the commencement of first departure.

For 1 months validity ticket

One month from the commencement of first departure.

For 28 Days ticket

28 days from the commencement of first departure.


            Penalties Rule



  1. Date Change- Any time. Date change charge will apply.
  • A Date change is a date/flight modification.
  • Any difference in fare and taxes also to be charged in addition to the change penalty.
  • Change must be made within the ticket validity.
  • When fares are combined the most restrictive conditions apply for the entire journey.
  • Penalty charges are Non Refundable.
  • Applicable GST will be additional.
  1. No Show-Any time. No-Show charge will applies.
  • No Show charge will be applicable if passengers fails to cancel the confirm booking one day prior to the flight date or fails to report at airport or denied to board due to improper documentation and refused by immigration.
  • Change must be made within the ticket validity.
  • When fares are combined the most restrictive conditions apply for the entire journey.
  • Date change or cancellation of booking on same day of departure or after departure will be treated as No Show.
  • Penalty charges are Non Refundable.
  • Applicable GST will be additional.
  1. Cancellation/Refund – Any Time Cancellation/Refund Charge will applies.


  1. Please refer to our given website link to see the charges applied as per the sector for penalties.
  2. For Cancellation/Refund ticket must be submitted within the validity. The validity will be counted from first travel date of the ticket.
  3. For date change fare difference would be collected if any. The fare difference is the amount of your ticket and available fare at the time of date change if any.
  4. For other details please contact at......................our help desk service.