General Conditions:

• Validity For Round Trip fare second departure will be valid as below:

Validity	Remarks
For 1 year validity ticket	One year from the commencement of first departure.
For 3 months validity ticket	Three months from the commencement of first departure.
For 1 months validity ticket	One month from the commencement of first departure.
For 28 Days ticket	28 days from the commencement of first departure.

 

Penalties Rule

1. Date Change- Any time. Date change charge will apply.

• A Date change is a date/flight modification.
• Any difference in fare and taxes also to be charged in addition to the change penalty.
• Change must be made within the ticket validity.
• When fares are combined the most restrictive conditions apply for the entire journey.
• For DEL and BOM sector G Class fare, Date Change Facility is allowed by paying Date change charge and applicable Fare and Tax difference if any. 
• Penalty charges are Non Refundable.
• Applicable GST will be additional.

2. No Show-Any time. No-Show charge will applies.

• No Show charge will be applicable if passengers fails to cancel the confirm booking one day prior to the flight date or fails to report at airport or denied to board due to improper documentation and refused by immigration.
• Change must be made within the ticket validity.
• When fares are combined the most restrictive conditions apply for the entire journey.
• Date change or cancellation of booking on same day of departure or after departure will be treated as No Show.
• Penalty charges are Non Refundable.
• Applicable GST will be additional.

3. Cancellation/Refund – Any Time Cancellation/Refund Charge will applies.
   For DEL and BOM sector G class fare is non refundable in case of No-Show and cancellation of ticket.

Note:

1. Please refer to our given website link to see the charges applied as per the sector for penalties.
2. For Cancellation/Refund ticket must be submitted within the validity. The validity will be counted from first travel date of the ticket.
3. For date change fare difference would be collected if any. The fare difference is the amount of your ticket and available fare at the time of date change if any.

Refund Policies and Penalties:

 

Travel Originating from Nepal (Outbound)
S.N	Sectors	Date Change charge.	No Show charge.	Refund Charge. (If passenger submit the ticket for Refund one day before the schedule flight date.)	Refund Charge. (If passenger submit the ticket for Refund on the day or after the schedule flight date.)	Currency
1	KTM-BKK	3500	4500	6000	7000	NPR
2	KTM-BLR	2000	3000	4000	5000	NPR
3	KTM-BOM	2000	3000	4000	5000	NPR
4	KTM-DEL	2000	3000	4000	5000	NPR
5	KTM-DOH	3500	4500	6000	7000	NPR
6	KTM-DXB	3500	4500	6000	7000	NPR
7	KTM-HKG	4500	6000	7000	8000	NPR
8	KTM-DMM	5000	6500	7500	8500	NPR
9	KTM-KUL	3500	4500	6000	7000	NPR
10	KTM-NRT	6500	9000	11000	13000	NPR
Note:
Date Change: If passenger changes the confirmed date of travel or Class of Service it is termed as Date Change.
No-Show: A passenger who fails to use confirmed reservation on a scheduled flight date than such passenger is termed as No-Show Passenger.
Travel Originating from Foreign Country (Inbound)
S.N	Sectors	Date Change charge for Reissue	No Show charge of Reissue	Refund Charge. (If passenger submit the ticket for Refund one day before the schedule flight date.)	Refund Charge. (If passenger submit the ticket for Refund on the day or after the schedule flight date.)	Currency
1	BKK-KTM	800	1390	2000	2280	THB
2	BLR-KTM	625	1875	2500	3125	INR
3	BOM-KTM	625	1875	2500	3125	INR
4	DEL-KTM	1250	3000	3500	4000	INR
5	DOH-KTM	150	250	280	350	QAR
6	DXB-KTM	100	190	280	310	AED
7	HKG-KTM	472	654	800	945	HKD
8	DMM-KTM	175	275	325	400	SAR
9	KUL-KTM	254	352	431	508	MYR
10	NRT-KTM	6500	9000	11000	13000	JPY

Note:

Date Change: If passenger changes the confirmed date of travel or Class of Service it is termed as Date Change.  

No-Show: A passenger who fails to use confirmed reservation on a scheduled flight date than such passenger is termed as No-Show Passenger.

Seat Selection charge:

USD 5.00 or equivalent if passenger wants to select seat of RA flight in his/her choice in advance.

The preferred seat selection charge is non-refundable. 

In case of "No Show”, excess baggage purchased will not be refunded.

 In case of voluntary refund by pax, excess baggage purchased can only be refunded one day before flight date but the same refund charge without no show as per the ticket will be applicable for prepaid excess baggage also. If the refund charge is higher than purchased pre-paid EB amount then such pre-paid EB amount will not be refunded and short refund charge will also not be collected.