COVID-19 Alert || Nepal Airlines Corporation
COVID-19 Notice

This is to inform all our valued costumers that as per lockdown imposed by the Government of Nepal, all the International Flights will be suspended till 15 April 2020.

As per alarming situation related to the spreading of Covid-19, we would like to request all our valued passengers to refer to the concern immigration authority’s circular of the concerned country before planning to travel from, through and arrive into.

For more information on immigration circulated by the Government of Nepal, Please refer to below links:

www.nepalimmigration.gov.np
www.mohp.gov.np

Waiver Notice on COVID-19

Due to the outbreak of COVID-19 and Declaration of Pandemic by WHO, Nepal Airlines has decided to facilitate its Passenger with Waiver of Date Change Charge, No-show Charge and Full Refund with subject to conditions.

A. Waiver of date change charge and no show charge of tickets issued for the travel date on/before 31 May 2020.


B. Validity of any kind of ticket has been extended to travel on/before 31 May 2020.

note: incase of any normal schedule flight, no show waiver will not be implemented in the given timeframe.

C)    Waiver of refund charges on following conditions:

S.NO.

Sector

Eligibility of ticket issued on RA document (285)

1

DOHA

for travel on/after 09 March 2020 on/before 15 April 2020 

2

DUBAI AND MALAYSIA

for travel on/after 17 March 2020 on/before 12 April 2020

3

REST SECTORS

for travel on/after 19 March 2020 on/before 12 April 2020

4

TIE-UP FARES

for travel on/after 11 March 2020 on/before 31 May 2020

NOTE: Agent can process refund through GDS.