As per alarming situation related to the spreading of Covid-19, we would like to request all our valued passengers to refer to the concern immigration authority’s circular of the concerned country before planning to travel from, through and arrive into.

For more information on immigration circulated by the Government of Nepal, Please refer to below links:

www.nepalimmigration.gov.np
www.mohp.gov.np
www.caanepal.gov.np

Important Notice for COVID-19 Test to Pax coming from UAE on repatriation flight

'As informed by UAE Government; RDT test in Airport to all outbound pax through repatriation flights is going to stop soon. So, Nepal Airlines hereby inform all outbound pax on repatriation flight from Dubai Airport has to carry COVID-19 negative report with validity of 48 hrs for RDT and 96 hrs for PCR Test.

Airlines will not accept pax proceedings without Covid 19 report or COVID-19 positive report and shall not liable for offloaded due to this issue'

UAE Government बाट नेपाल तर्फकाे उद्धार उडानमा फर्कने नेपालीहरुकाेलागि सम्बन्धित एअरपाेर्टबाटनै हाल उपलब्ध गराउदै अाएकाे निशुल्क RDT Test बन्द गर्ने जानकारी गराएकाे हुंदा नेपाल वायुसेवा निगमकाे दुबई-काठमाण्डाै उद्धार उडानबाट यात्रा गर्ने यात्रुहरुले अनिवार्य रुपमा COVID-19 काे  Negative report साथमा लिएर मात्र यात्रा गर्नुपर्नेछ ।  RDT Test report काे मान्य अवधि ४८ घण्टा एवं PCR Test report काे मान्य अवधि ९८ घण्टा वा नेपाल सरकारले स्विक्रीत गरेकाे अवधि सम्मकाे हुनेछ । COVID-19 काे report साथमा नभएकाे वा COVID-19 positive report लिई यात्रा गर्न मनाहि छ र साेहि कारणले एअरपोर्टबाट फर्कनु परेमा यात्रु स्वयं जिम्मेवार हुनुपर्नेछ ।

Waiver Notice on Covid-19

Due to the outbreak of Covid-19 and Declaration of Pandemic by WHO, Nepal Airlines has decided to facilitate its Passenger with Waiver of Date Change Charge, Noshow Charge and Full Refund with subject to conditions.

A. Waiver of date change charge and no show charge of tickets issued for the travel date on/before 31 August 2020.

B. Validity of any kind of ticket has been extended to travel on/before 31 August 2020.

note: incase of any normal schedule flight, no show waiver will not be implemented in the given timeframe.

C)    Waiver of refund charges for travel on/before 16 August 2020:

S.NO.	Sector	Eligibility of ticket issued on RA document (285)
1	DOHA	for travel on/after 09 March 2020 and on/before 16 August 2020
2	DUBAI AND MALAYSIA	for travel on/after 17 March 2020 and on/before 16 August 2020
3	REST SECTORS	for travel on/after 19 March 2020 and on/before 16 August 2020
4	TIE-UP FARES	for travel on/after 11 March 2020 and on/before 16 August 2020

NOTE: Agent can process refund through GDS.