Notice for all passengers travelling in KTM- DEL
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Travel Briefing for Travellers of Qatar
A) Decision to facilitate RA (285) passenger on following conditions:
a) For waiver of Date change and No-show charge of Suspended flights:
|
Sector |
Applies to tickets issued for travel date between |
Re-issue submission for valid tickets |
Re-issue submission for validity expired tickets |
|
Ex-KTM (except DEL, HKG) |
Travel on/after 7 May, 2021 and on/before resumption of schedule flight. |
One-time waiver of Date change charge and No-show charge. This Facility will be valid within 3 months after the resumption of schedule flight.
|
Validity of any kind of tickets has been extended until 3 months after the resumption of schedule flight.
|
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From- NRT/DOH /DXB and KUL |
Travel on/after 8 May, 2021 and on/before resumption of schedule flight |
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Tie up fares |
Travel on/after 7 May, 2021 and on/before resumption of schedule flight |
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To/From HKG |
Travel on/after 18 May, 2021 and on/before Resumption of schedule flight. |
One-time waiver of Date change charge and No-show charge. This facility will be valid within 3 months after the resumption of schedule flight |
Validity of any kind of tickets has been extended until 3 months after the resumption of schedule flights. |
|
To/From DEL |
Travel on/after 7 May, 2021 and on/before 30 June 2021. |
One-time waiver of Date change charge and No-show charge. This facility will be valid until on/before 30 June 2021. |
Validity of any kind of tickets has been extended until 30 June 2021. |
Note: For waiver of date change/reschedule, please contact with RA Sales office/RA station offices.
b) For waiver of refund charge of Suspended flights:
|
S.N. |
Sector |
Eligibility of tickets issued for travel date between |
Refund submission period |
|
1. |
Ex-KTM (except HKG, DEL) |
For travel on/after 07 May 2021 and on/before resumption of schedule flight.
|
Within the validity of tickets.
|
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2. |
To/From HKG |
For travel on/after 18 May 2021 and on/before resumption of schedule flight. |
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3. |
To/From DEL |
For travel on/after 07 May 2021 and on/before 30 June 2121. |
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4. |
From- NRT/DOH /DXB and KUL |
For travel on/after 08 May 2021 and on/before resumption of schedule flight. |
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5. |
Tie- up fares |
For travel on/after 07 May 2021 and on/before resumption of schedule flight. |
Note: i) Agents can process refund through GDS.
ii) As per the RA refund procedure and policy, validity of tickets will be counted as follow:
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For fully unutilized ticket (One way/round trip/circle trip/open jaw): the validity of any ticket including excursion fare will be one year from the first date of travel mentioned on the tickets.
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For partially utilized non-excursion fare tickets, the validity of the ticket will be one year from the commencement of first leg of travel.
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For partially utilized excursion fare tickets (i.e. 28D, 1M, 3M, 6M), the validity of the ticket will be 28 days/One month/ Three month/Six month from the commencement of first leg of travel.
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B) Decision to facilitate RA Domestic passenger on following conditions:
|
Sector |
Applies to tickets issued for travel date between |
Re-issue submission for valid tickets |
Waiver of refund charge |
|
All Domestic Sectors |
Travel on/after 4 May, 2021 and on/before Resumption of schedule flight. |
One-time waiver of Date change charge and No-show charge. Facility will be valid within 3 months after the resumption of schedule flight
|
Full refund permitted. This facility will be valid within 3 months after the resumption of schedule flight.
|
C) In regards to Covid-19 passenger having /holding positive, reactive, inconclusive PCR report, It is decided to facilitate as below:
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Waive off one time Date change charge and No show charge. However difference of fare, Taxes, Fees and charges if any, should be collected while modification/ re-issue of ticket.
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In case of Refund: Refund charge will be applicable as similar to normal passenger ticket with effect from 30th April 2021 and onwards.
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This supersedes all the previous decisions in this regards.
D) Waiver of Refund Fee for BOM/BLR and BKK Only
|
Sector |
Applies to tickets issued for travel date between |
Refund Submission for validity expired tickets |
Refund Submission for valid tickets |
|
BOM/BLR and BKK |
Travel on/after 19 March, 2020 and on/before 30 September 2020 |
- Refund permitted with waiver of Refund fee.
- Refund must be submitted until 31 July, 2021. |
- Refund permitted with Waiver of Refund fee.
- Refund must be submitted within the validity of the tickets.
- The period of validity of the ticket will be measured from the first date of travel commencement in ticket. |
This supersedes all the previous decisions in this regards.
Note: It has been decided to regularize the Refund submitted for validity expired tickets from 01 April 2021 to 28 April 2021, if any.
