Facilitated RA (document no. 285) passengers on following conditions:
-
Ticket and Travel Validity.
|
S. No |
Sector |
Applies to tickets issued for Travel date between: |
Extended Ticket Validity |
Extended Travel Validity |
|
1 |
DOH |
Travel on/after 09 March, 2020 and on /before 30 September, 2020. |
Validity of any type of ticket has been extended till 31 December, 2020. |
All travel/journey must be completed by 31 March, 2021. |
|
2. |
DEL/BOM and BLR |
Travel on/after 19 March, 2020 and on /before 30 September, 2020. |
Validity of any type of ticket has been extended till 31 December, 2020. |
All travel/journey must be completed by 31 March, 2021. |
|
3. |
DXB and KUL |
Travel on/after 17 March 2020 and on/before 31 August 2020 |
Validity of any type of ticket has been extended till 31 December, 2020. |
All travel/journey must be completed by 31 March, 2021. |
|
4. |
Rest Sectors |
Travel on/after 19 March 2020 and on/before 31 August 2020. |
Validity of any type of ticket has been extended till 31 December, 2020. |
All travel/journey must be completed by 31 March, 2021. |
|
5. |
Tie-Up Fares |
Travel on/after 11 March 2020 and on/before 31 August 2020. |
Validity of any type of ticket has been extended till 31 December, 2020. |
All travel/journey must be completed by 31 March, 2021 |
-
Waiver of Refund Charge.
|
S. No |
Sector |
Applies to tickets issued for Travel date between: |
Extended Validity of Refund Submission for any type Tickets. |
Validity of Refund Submission for 12 Months Validity Tickets |
|
1 |
DOH |
Travel on/after 09 March, 2020 and on/before 30 September, 2020. |
Refund Must be submitted till 31 December, 2020. |
One year from the date of first Travel. |
|
2. |
DEL/BOM and BLR |
Travel on/after 19 March, 2020 and on/before 30 September, 2020. |
Refund Must be submitted till 31 December, 2020. |
One year from the date of first Travel. |
|
3. |
DXB and KUL |
Travel on/after 17 March 2020 and on/before 31 August 2020 |
Refund Must be submitted till 31 December, 2020. |
One year from the date of first Travel. |
|
4. |
Rest Sectors |
Travel on/after 19 March 2020 and on/before 31 August 2020. |
Refund Must be submitted till 31 December, 2020. |
One year from the date of first Travel. |
|
5. |
Tie-Up Fares |
Travel on/after 11 March 2020 and on/before 31 August 2020. |
Refund Must be submitted till 31 December, 2020. |
One year from the date of first Travel. |
Note: Agents can process refund through GDS.
-
Waiver of Date Change Charge, No-show Charge and Fare Difference for any ticket type as per Travel dates mentioned in table.
|
S. No |
Sector |
Applies to tickets issued for Travel date between: |
|
1 |
DOH |
Travel on/after 09 March, 2020 and on/before 30 September, 2020. |
|
2. |
DEL/BOM and BLR |
Travel on/after 19 March, 2020 and on/before 30 September, 2020. |
|
3. |
DXB and KUL |
Travel on/after 17 March 2020 and on/before 31 August, 2020 |
|
4. |
Rest Sectors |
Travel on/after 19 March 2020 and on/before 31 August, 2020. |
|
5. |
Tie-Up Fares |
Travel on/after 11 March 2020 and on/before 31 August, 2020. |
Note:
-
Difference of applicable taxes, if any should be collected.
-
Other terms and conditions remain unchanged.
