COVID-19 Alert || Nepal Airlines Corporation
COVID-19 Notice

Notice for all passengers travelling in KTM- DEL

Please Click here for the details.

 

Travel Briefing for Travellers of Qatar

A) Travel Briefing

B) Covid Green-Countries

C) Covid Yellow-Countries

D) Covid Red-Countries

 

A) Decision to facilitate RA (285) passenger on following conditions:

a) For waiver of Date change and No-show charge of Suspended flights:

Sector

Applies to tickets issued for travel date between

Re-issue submission for valid tickets

Re-issue submission for validity expired tickets

Ex-KTM (except DEL, HKG)

Travel on/after 7 May, 2021 and on/before resumption of schedule flight.

 

 

 

 

 

One-time waiver of Date change charge and No-show charge. This Facility will be valid within 3 months after the resumption of schedule flight.

 

 

 

 

 

 

Validity of any kind of tickets has been extended until 3 months after the resumption of schedule flight.

 

From- NRT/DOH /DXB and KUL

Travel on/after 8 May, 2021 and on/before resumption of schedule flight

Tie up fares

Travel on/after 7 May, 2021 and on/before resumption of schedule flight

To/From HKG

Travel on/after 18 May, 2021 and on/before Resumption of schedule flight.

One-time waiver of Date change charge and No-show charge. This facility will be valid within 3 months after the resumption of schedule flight

Validity of any kind of tickets has been extended until 3 months after the resumption of schedule flights.

To/From DEL

Travel on/after 7 May, 2021 and on/before 30 June 2021.

One-time waiver of Date change charge and No-show charge. This facility will be valid until on/before 30 June 2021.

Validity of any kind of tickets has been extended until 30 June 2021.

Note:  For waiver of date change/reschedule, please contact with RA Sales office/RA station offices.

b) For waiver of refund charge of Suspended flights:

S.N.

Sector

Eligibility of tickets issued for travel date between

Refund submission period

1.

Ex-KTM (except HKG, DEL)

For travel on/after 07 May 2021 and on/before resumption of schedule flight.

 

 

 

 

 

Within the validity of tickets.

 

 

2.

To/From HKG

For travel on/after 18 May 2021 and on/before resumption of schedule flight.

3.

To/From DEL

For travel on/after 07 May 2021 and on/before 30 June 2121.

4.

From- NRT/DOH /DXB and KUL

For travel on/after 08 May 2021 and on/before resumption of schedule flight.

5.

Tie- up fares

For travel on/after 07 May 2021 and on/before resumption of schedule flight.

Note: i) Agents can process refund through GDS.

         ii) As per the RA refund procedure and policy, validity of tickets will be counted as follow:

    • For fully unutilized ticket (One way/round trip/circle trip/open jaw): the validity of any ticket including excursion fare will be one year from the first date of travel mentioned on the tickets.

    • For partially utilized non-excursion fare tickets, the validity of the ticket will be one year from the commencement of first leg of travel.

    • For partially utilized excursion fare tickets (i.e. 28D, 1M, 3M, 6M), the validity of the ticket will be 28 days/One month/ Three month/Six month from the commencement of first leg of travel.

B) Decision to facilitate RA Domestic passenger on following conditions:

Sector

Applies to tickets issued for travel date between

Re-issue submission for valid tickets

Waiver of refund charge

All Domestic Sectors

Travel on/after 4 May, 2021 and on/before Resumption of schedule flight.

One-time waiver of Date change charge and No-show charge.

Facility will be valid within 3 months after the resumption of schedule flight

 

Full refund permitted. This facility will be valid within 3 months after the resumption of schedule flight.

 


C) In regards to Covid-19 passenger having /holding positive, reactive, inconclusive PCR report, It is decided to facilitate as below:

  • Waive off one time Date change charge and No show charge. However difference of fare, Taxes, Fees and charges if any, should be collected while modification/ re-issue of ticket.

  • In case of Refund: Refund charge will be applicable as similar to normal passenger ticket with effect from 30th April 2021 and onwards.

  • This supersedes all the previous decisions in this regards.

 

D) Waiver of Refund Fee for BOM/BLR and BKK Only

Sector

Applies to tickets issued for travel date between

Refund Submission for validity expired tickets

Refund Submission for valid tickets

BOM/BLR and BKK

Travel on/after 19 March, 2020 and on/before 30 September 2020

- Refund permitted with waiver of Refund fee.

 

- Refund must be submitted until 31 July, 2021.

- Refund permitted with Waiver of Refund fee.

 

- Refund must be submitted within the validity of the tickets.

 

- The period of validity of the ticket will be measured from the first date of travel commencement in ticket.

This supersedes all the previous decisions in this regards.

Note: It has been decided to regularize the Refund submitted for validity expired tickets from 01 April 2021 to 28 April 2021, if any.